| Because visuals can be easily added by computer, including them in your documents is always a good idea((FALSE)) |
| A visual allows important information to be emphasized only if the visual appears at the beginning or at the end of a document((FALSE)) |
| Jonathan is preparing an article on a new species of plant. He includes several photographs of the leaves, which are less than a centimeter long. To make an effective visual, he should also include a small object, such as a penny or paperclip, so that the reader can gauge the scale of the plant((TRUE)) |
| You are creating a table with 20 rows of data. A good way to help readers line up items accurately is to double-space after every row in the table((FALSE)) |
| A Gantt chart included in a progress report will indicate the work which has been completed, tasks in progress, and work yet to be done.((TRUE)) |
| When time is a variable on a line graph, it should be placed on the vertical axis.((FALSE)) |
| Renata is comparing the sales volume in her region to the sales volumes in seven other regions across the country. She should choose a bar graph for her presentation because audiences find it easy to compare items in them.((TRUE)) |
| Infographics are being used more frequently in business applications because they rely on numbers to tell the audience a story.((FALSE)) |
| Visual information is best organized from left to right.((FALSE)) |
| Nadine is creating a written presentation for a client who is new to the printing industry. In the presentation, she supports her text with visuals, letting them speak for themselves, and providing little explanation of the material. This technique will help Nadine make a more positive impact on the client.((FALSE)) |
| In a final presentation or document, visuals and data displays should be used to(( emphasize material that might be skipped if it were buried in a paragraph.)) |
| Brady, a senior marketing manager, is preparing a presentation for the board of directors of his company. The presentation depicts sales patterns for the company's top products in different geographical areas. Brady includes graphs, charts, and tables to present the data. However, the evening before the presentation, he learns that the board considers visuals and data displays a waste of time. In this scenario, what should Brady do to ensure that his presentation is well-received?(( He should use only the important and necessary visuals because his purpose and the information call for them.)) |
| The number of visuals needed in a presentation is most dependent upon which factor?(( The rhetorical situation)) |
| Images refers to what specific type of visuals?(( Photographs, drawings, and maps)) |
| Anshul wants to persuade the school board that the high school cafeteria needs immediate repair after a severe storm. What type of visual will be most persuasive and realistic?(( Photographs showing water damage and mold)) |
| The safety team’s presentation will discuss the interconnecting levels of the mine, and how each level must have two or more exits in case of accidents. What is the best visual to illustrate this concept, and eliminate unnecessary details for the audience?(( Drawing)) |
| Mimiko creates a visual for her presentation to an environmental conservation company. The visual demonstrates how various companies' pollution systems are destroying undersea life. She wants to ensure that her visual contains enough detail to make her point clear so that the firm takes action. In this scenario, which visual is Mimiko most likely to use to display her data?(( Drawing)) |
| To make map displays more accurate and ethical, you should(( consider how to reduce distortion.)) |
| _________blank are numbers or words arrayed in rows and columns.(( Tables)) |
| When you want an audience to be able to identify exact values in a set of data, you should use a(( table.)) |
| For the visual presentation of data to be effective, a table should(( place items that readers are to compare in columns rather than in rows.)) |
| When you want to emphasize specific numbers to your reader, use a(n)(( table.)) |
| What do charts use to convey information to the viewer?(( Spatial relationships)) |
| Nilsson’s presentation describes the administrative structure within his firm. He plans to show the CEO at the top, 5 division vice presidents who report to her, plus 30 department heads scattered among the divisions. To illustrate various administrative relationships, which visual should he use?(( Organizational chart)) |
| Which visual should you use to show a projected timeline for a project?(( Gantt chart)) |
| What is recommended for creating an effective Gantt chart?(( Specify critical activities)) |
| Gantt charts include the variables of sequence of tasks, duration of tasks, and(( overlap of tasks.)) |
| Five companies contributed different amounts to a local charity. Which visual wouldbest illustrate the comparative contribution of each company to the total amount contributed?(( Pie graph)) |
| What is a suggested guideline for constructing bar graphs?(( Put the bars close together to make comparison easy.)) |
| Which statement about designing pie graphs as visuals or data displays is true?(( They show segments of the whole.)) |
| When you want the audience to compare items or see a distribution or correlation, use a(( bar graph.)) |
| In which scenario would a bar graph be most effective?(( to show a company's growth in net sales over time)) |
| _________blank allow you to compare either several aspects of each item or several items over time(( Grouped bar graphs)) |
| _________blank identify positive and negative values, or winners and losers.(( Deviation bar graphs)) |
| Which statement about bar graphs as visuals or data displays is true?(( Bar graphs can be used to show correlations and to compare items over time.)) |
| What is a good practice when finding stories to tell through visuals?(( Simplify the data on a selected topic and convert numbers to easy-to-understand units.)) |
| Ted is summarizing his thesis using bar graphs. When creating them, he is careful about ordering the bars in chronological order, labeling both axes, and making the bars different colors when they refer to different items. Because he has long labels, he uses horizontal bars. He also places some labels inside the bars and some outside for clarity. In this scenario, which action taken by Ted is most likely to reduce the quality of his bar graphs?(( Placing some labels inside the bars and some outside)) |
| Wilson, a sales manager, conducted a competition to see which of his team members exceeded sales quotas in the previous month. To decide the winner, he collects his data and creates a visual. Which visual will best help him identify a winner?(( Deviation bar graph)) |
| Alba is collating the results of a survey she conducted. The purpose of the survey was to identify the number of people across four regions who felt strongly about recycling, those who did not feel strongly, and those who were indifferent to recycling. Now, she wants to depict the values as percentages as well as whole numbers. Which visual is likely to be most useful for Alba?(( Grouped bar graph)) |
| Hailey constructs a line graph to depict the increasing productivity of her three team members over the past year. She puts time on the vertical axis and productivity on the horizontal axis. She labels both the axes and gives the graph a title. She does not use 3-D perspectives because she feels they will make the values difficult to read. When she presents her graph to her manager, he is dissatisfied because he finds it difficult to read. What is the most likely reason for his dissatisfaction with the graph?(( She has depicted time on the vertical axis, not the horizontal axis.)) |
| Shayna is preparing a bar graph to depict the varying amounts of iron ore found in different geographic regions of the country. She adds a title to the graph and labels both the axes. All the labels are present inside the bars, and the width of the bars varies according to the value each represents. She ensures that the bars are placed close enough together to make comparison easy. Which correction to Shayna’s bar graph will help improve its quality?(( The width of all the bars should be the same.)) |
| Hamlin, a sales manager, must present the annual sales report for his product at next month's senior management meeting. Before creating the graphs for the report, he is making sure that his figures are accurate and that no information is missing from key locations. Which guideline for creating effective graphs is Hamlin following in this scenario?(( Check the reliability of the data.)) |
| Which statement is true regarding the use of scatterplot graphs?(( They show relationships between two sets of numerical data.)) |
| What distinguishes hybrid visuals such as dynamic data displays from other types?(( They combine visual elements with interactivity.)) |
| Gayle, the managing partner at Premium Properties, will be speaking to new staff about the daily activities of successful agents. She creates a visual with images of agents showing properties, meeting with clients, taking photos, posting online, and checking paperwork. She also includes a line graph correlating home showings with sales, and a bar graph using house icons to indicate this year’s sales completed at, above, and below original asking price. To reach her audience effectively, what visual strategy is Gayle using?(( She is using a visual cluster.)) |
| What is the advantage to users of dynamic data displays?(( They can be adapted to personal needs or interests.)) |
| Bertram needs a dramatic visual to convey qualitative and quantitative data from two related research studies. He needs to make a big impact on an audience that will not be concerned with specific numbers and minute details as well as tell the story quickly. Which kind of graphic is the best choice for his presentation?(( Infographic)) |
| Zahra works for firm that analyzes global rainfall and drought patterns. Her manager asks her to develop a graphic for their internal website that will be easy to update and will allow analysts all over the world to view a variety of data based on their needs. What kind of visual should Zahra add to the website?(( Dynamic data display)) |
| What is a common convention of visuals and data displays?(( A title telling the story that the visual or data display shows)) |
| Which statement about colors and their common connotations in the United States is true?(( Red is used to suggest danger.)) |
| Truncated graphs are most acceptable when(( audiences know the basic data set well.)) |
| What reflects an important ethical convention when designing visuals?(( Starting the y-axis of graphs at zero)) |
| Keeping in mind cultural differences between audiences, the most effective visual is likely to be one that(( organizes information according to the reading customs of the audience.)) |
| When integrating visuals and data displays into your text, a fuller explanation of a visual is necessary when(( the material is new to the audience.)) |
| When integrating visuals into text, what is the best strategy for discussing visuals?(( Refer to tables and charts, but not maps or graphs.)) |
| Lynnie needs to write a report for a class assignment, and she has already finished planning and gathering all the necessary information for the report. Which font should Lynnie choose if she wants all letters to take an equal amount of space?(( Courier)) |
| Patricia is a sales manager at a bank. She recently received an email from a team member, Ross, requesting leave after the adoption of his child. Though the email was well-worded, she felt as though Ross was shouting at her. What is most likely the reason for Patricia's reaction?(( important sentences in all capitals)) |
| What is the best guideline for creating white space in a document?(( use a mix of paragraph lengths.)) |
| Gretta is writing a report on "Impacts of Deforestation in the Amazon" for an English-speaking audience. She will emphasize global warming as the most critical impact of this policy, and wants to place this information in the most important part of the page. In which section of her report should Gretta place this information?(( bottom left)) |
| Full justification should be used when(( one wants to increase the formality of a document.)) |
| Readers of English tend to view pages in a Z pattern. This makes which two sections of the page the most important?(( upper left quadrant; bottom right quadrant)) |
| Mathai has designed a brochure and is not happy with the alignment of the graphics and the text. She feels that the headings, graphics, and the text are not unified. What is the best way to align them throughout the document?(( use a grid.)) |
| Which of guideline should be followed when using colors and decorative devices in documents?(( analyze an audience before making color choices because the meanings of colors may)) |
| Color has different connotations among cultures; for example, North American viewers often associate the color __________ with a warning.(( red)) |
| Repeating design elements in your document has what effect?(( creates a unified look)) |
| What are aspects of the rhetorical situation that should be analyzed prior to researching or drafting content?(( purpose, medium, audience)) |
| Blair works at a Tri-State Tires. Her manager asks her to design a promotional item to increase sales of the company’s new flagship line of all-weather tires. After some thought, Blair decides to create a brochure featuring several pictures of vehicles using the tires in a variety of extreme weather situations, since photographs are more likely to excite customers than complex charts and statistics. Which aspect of the rhetorical situation has Blair analyzed?(( purpose)) |
| From a design perspective, when drafting text for a business communication, it is important to consider how the text is tethered to(( accompanying graphic content.)) |
| Olive is designing a brochure for an upcoming career fair that she hopes will help attract a more diverse set of job candidates to her company, which currently employs only 20% women and 10% people of color. When selecting visuals for the brochure, which strategy is the most appropriate?(( use photos featuring many women and people of color to maintain authenticity while reflecting the company’s hiring goals.)) |
| The design of a document should be used to control and optimize(( the audience’s experience.)) |
| Which term refers to the act of making a document inviting and usable for all users, without treating people who need special accommodations differently from other users?(( inclusivity)) |
| What is the best example of inclusive design?(( using appropriate contrast and legible fonts to make images and text easier to read)) |
| Which design reflects accessibility?(( using high contrast backgrounds in advertising to make products stand out)) |
| According to usability expert Jakob Nielsen, how many people need to test a document to reveal 85% of its flaws?((5)) |
| Who is most likely to be able to identify design flaws in a document?(( people who are most likely to have trouble reading the document)) |
| Cam has just finished writing a draft of the instructions that will be included with the new robot vacuum produced by his company. Which process is likely to reveal the most flaws in the document’s design?(( observe and interview a diverse group of users while they read the document.)) |
| The best way to capture an audience’s attention with a brochure is to(( speak to their needs.)) |
| Rianne is designing a brochure to encourage people to consider her town as a destination for their next vacation. What should have the most influence over where she places textual and visual elements?(( the audience’s viewing tendencies)) |
| According to usability consultant Jakob Nielsen, the audience’s tendency to view webpages in an F-shaped pattern means that(( the top of a page must contain the most important information.)) |
| What is an effective way to ensure that a reader stays long enough on a home page?(( make clear what readers will get if they click on a certain link.)) |
| Charles designed a web page with large blocks of text, small graphics, minimum animation, and a light background. He had also included links that change color when visited and a search feature at the top of the page. When he presented the web page to his clients, they found a major problem in the web page. Which element is most likely the problem with this web page?(( large blocks of text)) |
| Zoe designed a web page. To make it usable by people with vision impairments, she placed navigational links, a search box, and a link to a text-only version of the site in the upper left-hand corner. She also arranged the navigational links alphabetically and provided alternative text for all images and animations. She used a light background color for the site and three different fonts. Finally, she used phrases like "Click here" for hyperlinks. When people with vision impairments used this website, there was a common problem experienced by them. Which element is most likely the cause of the problem faced by these users?(( use of phrases like "Click here" for hypertext links)) |
| When designing a website, it is a good design strategy to(( provide visual variety through bullets and indentations.)) |
| A website that was created with mobile-first design will(( provide a functional experience across all types of devices.)) |
| Which type of website is best suited for adaptive design?(( a government tax website containing reports, contact information, and a payment portal)) |
| Ronnie is a student with visual impairment who regularly accesses his university website. Which step should the designer of this website undertake to make it useful for viewers with visual impairment like Ronnie?(( provide alternative text or "alt tag" for all images and applets.)) |
| Jake has finished designing a website for the airline where he works. He now needs to test its usability. According to usability consultant Jakob Nielsen, which step should Jake take?(( observe and interview people using the site at various stages of design.)) |
| Visual communication and document design have little effect on how readers understand the information being presented. (( False )) |
| The same design conventions work well with all audiences. (( False )) |
| According to visual communications expert Charles Kostelnick, document creators should consider four levels of design: the individual letters and words, the blocks of text, the graphics, and the document as a whole. (( True )) |
| The style of a font shapes the reader’s response to a document as much as the size of the font. (( True )) |
| The design process should be planned and implemented only after one has completed writing a document. (( False )) |
| Accessible design is preferable, but not required. (( False )) |
| A document that looks appealing always works well with an audience. (( False )) |
| The information on the back of a brochure should be as interesting and engaging as the information on the front. (( True )) |
| Designers should avoid placing a FAQ (Frequently Asked Questions) feature on a website’s home page, as it delays visitors in accessing the site’s primary content. (( False )) |
| The majority of website visitors will read or scan a page for 10 seconds or less. (( True )) |
| The design of a document conveys a specific image of the (( document’s creator. )) |
| Regarding business communications, the design of a document should primarily reflect and reinforce a company’s (( image or brand. )) |
| Which statement about design conventions is true? (( They provide a design language and shape audience expectations. )) |
| What is a common design convention associated with online shopping sites? (( a shopping cart or basket to add items for purchase )) |
| According to Charles Kostelnick's four levels of design, which level of design applies to Anders’ choices on this project? (( intra )) |
| Olena's choices belong to the __________ of design. (( inter-level )) |
| According to Charles Kostelnick's four levels of design, Dallas' choices belong to the __________ of design. (( extra-level )) |
| Given these facts, we can conclude that Marissa is concentrating on Charles Kostelnick's __________ of design. (( supra-level )) |
| This element is an example of which level of design? (( extra-level )) |
| Design standards focusing on font choices and their acceptable sizes as well as the use of color to emphasize key words are concerned with which level of design? (( intra )) |
| If Jess used a sans serif font for her headings, which one did she choose? (( Arial )) |
| Which instructions regarding font choices should be followed while designing a document? (( Twelve-point type should be used for letters, memos, emails, and reports. )) |
| What statement is true regarding the use of sans serif fonts in documents? (( They should be substituted for fixed-pitch fonts. )) |
| Formal preparation for job hunting should begin about one or two months prior to graduation from your university.((FALSE)) |
| The secret to successful networking is reciprocity, which means building a two-way relationship.((TRUE)) |
| Résumés should not be more than one page long because readers find them too long to skim.((FALSE)) |
| It is ethical to omit a low GPA on your résumé.((TRUE)) |
| A chronological résumé emphasizes degrees, job titles, and dates.((TRUE)) |
| If you were laid off from your previous job, it is important to explain the layoff in your application materials.((FALSE)) |
| If you are sending your résumé in the text of an email, start all lines at the right margin.((FALSE)) |
| Before sending out an application letter, Maija ensures that she checks the company website to learn the name and address of the specific individual who will be receiving it. This is an effective technique to use while writing a job application letter.((TRUE)) |
| A good strategy for a professional-sounding job application letter is to use an informal style that avoids the use of technical jargon.((FALSE)) |
| Ashanti has one full year to go before she graduates and begins interviewing. Which step is most helpful for Ashanti toward her formal preparation for job hunting?(( Get a co-op job or internship in her field of interest.)) |
| Finn, a marketing assistant, does not like his current job because it offers a very limited scope for growth. He is looking for a new job in the same field. What would be the most professional way for Finn to look for a new job?(( He should use the time outside of work hours for his job search.)) |
| Which statement is true regarding how employers hire new employees?(( Employers look for employees in the exact opposite way from the way most people look for jobs.)) |
| Which statement is true of successful job searches?(( They build relationships through networking.)) |
| Which statement is true of online job fairs?(( They are characterized by a wide geographic range.)) |
| What should job seekers be aware of regarding networking?(( Good networkers look for ways to reciprocate.)) |
| A specialized use of the Internet for job searching is_________blank, which refers to marketing yourself to potential employers.(( personal branding)) |
| Which online tool allows you to include useful information beyond your résumé and access a powerful search engine designed to connect you to other professionals?(( LinkedIn)) |
| What statement is accurate about job candidates and their social media profiles?(( Remove embarrassing personal information from all social media platforms.)) |
| What describes a way that employers typically use résumés?(( Employers use résumés to decide whom to interview.)) |
| What is an appropriate length for a résumé of a recent college graduate?(( 1–2 pages)) |
| Ulla is now working as a receptionist but is applying for a junior assistant position at her firm. Her current duties are drafting and printing letters, reorganizing the filing system, ordering office supplies, interviewing new clients, and answering phones. What strategy should she use in organizing her résumé?(( Emphasize duties such as interviewing new clients which are most relevant to the new position.)) |
| What functions do verbs and gerunds generally serve in a résumé?(( They create a more dynamic image of you than nouns do.)) |
| Which element can make your résumé look busy?(( using multiple fonts)) |
| Which statement is true of honesty on résumés?(( One of the most frequent inaccuracies on a résumé is incorrect dates of employment.)) |
| According to research, which key words or phrases are employers most likely to look for in the résumés of recent college graduates?(( ability to work in a team)) |
| What types of information are employers allowed to gather during a background check?(( criminal records)) |
| A chronological résumé is more appropriate than a skills résumé when(( your education and experience are a logical preparation for the position for which you are applying.)) |
| When is it recommended to use a skills résumé?(( when your education and experience are not the usual route to the position for which you’re applying.)) |
| Which element is considered an essential in a résumé?(( experience)) |
| Which listings should always stand as separate categories on a résumé, even if you have only one item under each head?(( Education and Experience)) |
| What should you keep in mind when designating experience on your chronological résumé?(( Focus on results rather than duties.)) |
| What is recommended to job candidates regarding making their personal website accessible to prospective employers?(( Ensure that both its content and writing looks professional.)) |
| What is the best way to deal with a situation when all your work experience is in your family's business?(( List the company you worked for and list a client who can talk about your work.)) |
| What is a recommended way to explain a previous layoff to a prospective employer?(( giving a neutral explanation about the layoff)) |
| When emailing your résumé to a prospective employer, what is considered a good practice?(( Write a simple subject line that includes your name and the word "résumé.")) |
| Yei is preparing to apply for a new job, and the recruiter has requested that she send her résumé via email. Before sending the résumé, she should(( email the résumé to herself to see how it will look.)) |
| When sending a résumé as an attachment to an email, what should you mention in the body of the email?(( the types of files included in the attachment)) |
| If you are sending your résumé in the text of an email, you should(( eliminate decorative elements.)) |
| What is a difference between a solicited letter and a prospecting letter?(( A solicited letter helps you apply to an advertised opening; a prospecting letter helps you tap into the hidden job market.)) |
| Lorenzo is a recent college graduate. He is writing a job application letter in response to an advertisement in a job portal. What should Lorenzo do while organizing his letter?(( He should relate his achievements to the work he would be doing in the new job.)) |
| What should be included in the first paragraph of a prospecting job application letter?(( a statement that will catch the reader's attention)) |
| Clement is a recent college graduate. He is eager to impress with his job application letter and wants it to stand out among all the other letters the employers receive. What could appropriately separate him from other applicants applying for the same position?(( his knowledge of the company)) |
| The closing sentence of an application letter reads, "I want an interview with you." Which statement is most likely to be the best revision for this sentence?(( I look forward to talking to you about how my qualifications could meet the company's needs.)) |
| Kaori is applying for a financial analyst position recently posted at a nearby firm. Her qualifications are a good fit for the requirements of the position. Which sentence is the best way to end the letter which will accompany her résumé?(( I look forward to discussing how I can contribute to your strong financial team.)) |
| What is a suggested way to demonstrate in a job application letter that you are more qualified than other candidates?(( Stress your related accomplishments and experiences.)) |
| What is an important similarity between résumés and job application letters?(( Both must be error-free and show evidence of your communication skills.)) |
| A sentence in a job application letter reads, "You can call my professor to verify whether the recommendation is valid." Which statement is most likely to be thebest revision for this sentence to ensure positive emphasis?(( Professor Patel can provide more specific information about my coursework and qualifications.)) |
| Which example in a job application letterbest demonstrates you-attitude?(( My experience in sales has taught me to accurately predict customer demand.)) |
| Which statement about you-attitude in a job application letter is true?(( It must show the employer what you can do for them, not what they can do for you.)) |
| Which sentence best illustrates you-attitude?(( My coursework in project management has increased my ability to improve team efficiency.)) |
| What is recommended in terms of paragraph length for a job application letter?(( If a paragraph covers two or more subjects, it should be divided into two or more paragraphs.)) |
| Which statement about the length of a typical job application letter is true?(( A letter should consist of at least three paragraphs.)) |
| Which statement about following up after sending a job application letter is true?(( You can follow up with the employer once if you hear nothing after two or three weeks.)) |
| Letters, emails, and computer printouts of numerical data are examples of formal reports.((FALSE)) |
| A good report problem in business can have a hypothetical audience.((FALSE)) |
| In preparing a report, write the purpose statement before researching the specific alternatives your report will discuss.((TRUE)) |
| Information crucial to your proof should appear in the body of your report.((TRUE)) |
| Processing information before presenting it to the audience is considered a manipulation of the data and should be completely avoided.((FALSE)) |
| In chronological progress reports, it is recommended to summarize progress in terms of goals and the original schedule, using measurable statements.((TRUE)) |
| The conclusions and recommendations section of a report presents new information that was excluded from the rest of the report.((FALSE)) |
| What is the best example of a formal report?(( an analysis of a company’s issue with a title page, a transmittal, and a table of contents)) |
| What type of report collects data for the reader, but does not interpret or analyze it?(( information)) |
| Martin, a production manager at a manufacturing facility, prepares a report that evaluates an action proposed by the management committee of his company. He illustrates through evidence that the proposed action will not provide the expected productivity gains. In this case, Martin is preparing a(n)_________blank report.(( feasibility)) |
| Vincenzo, a manager of a language translation firm, must explain and substantiate the need for the purchase of the latest AI machine translation software. To do so, he needs to write a(n)_________blank report.(( justification)) |
| Jessie heads a project team which is upgrading technology used by local first responders. The project has been funded by a federal grant and has specific procedures and deadlines. To qualify for the second phase of funding, Jessie must analyze the work done so far and indicate how her team is advancing to the deadline. What type of report is she preparing?(( progress report)) |
| Which type of report documents the causes of a failure or possible products that are not economically or technically feasible under current condition?(( closure)) |
| Which criteria does a good report problem in business or administration meet?(( The audience for the report is able to implement the recommended action.)) |
| What is true of good report problems?(( They are important enough to be worth solving.)) |
| Dominic’s firm is losing money on a new line of footwear, even though it bears the name of a famous basketball star. His boss asks him to report on this issue and recommend action. Before he can begin to explore potential solutions, what is the first step that Dominic should take?(( Define the problem accurately.)) |
| A good purpose statement describes the organizational problem or conflict as well as the(( report’s rhetorical purpose.)) |
| Which element of a report helps clarify the organizational problem, the specific technical questions to be answered, and the rhetorical purpose of the report?(( purpose statement)) |
| Min is preparing a report titled "The Rate of Urban Development in Ten Districts." After analyzing the data collected, she prepares a draft of the table of contents. What is she most likely to include in the appendix of her report?(( technical data that will be carefully looked over by specialists)) |
| What should most heavily influence how much information you include in a report?(( what the audience needs to understand the problem and make a decision)) |
| Harlen must submit a quarterly report in which he makes recommendations to his company’s decision makers on which products have potential for growth. He also has a lot of supporting technical data that will be analyzed by only a few interested engineers. Where should he include the supporting data?(( appendix)) |
| Enzo is preparing a report for his firm’s executives that will present the benefits and drawbacks of using electronic media over print media. They will use this information to plan their marketing strategy for the coming year. Which pattern of organizing information willbest serve his purpose?(( pro-and-con)) |
| Which pattern of organizing data works well when the solutions the audience is likely to favor will not work?(( elimination of alternatives)) |
| Grady, a branch manager of a cruise company in Florida, needs to prepare a report on the recent challenges faced by the accounts, marketing, and reservation departments of his branch. In the report, he also needs to include different ways of resolving the issues faced by each department. Which pattern of organizing data would best help Grady present his report?(( functional)) |
| Kian’s firm manufactures cars in three countries, although all the automobiles are sold in the U.S. He is asked to compare costs for labor, materials, and distribution in the three facilities, but is not required to recommend improvements. What organization(( geographic)) |
| The European Union’s Commission on the Environment is researching the impact of shipping on air and water pollution throughout the continent. This research will not result in any further action or recommendation, but summarizes the problem and its ramifications for a broad audience. This is an example of a(n)_________blank report.(( informative)) |
| A(n)_________blank report evaluates two or more alternatives before suggesting that one among them be chosen, and usually consists of the decision to be made, a listing of the alternatives, and an explanation of the criteria.(( recommendation)) |
| Sadie, a campaign manager at Classroom Connection, needs to purchase computers for distribution in a few villages. This action will enable her to achieve one of the milestones of the literacy campaign she is working on. What kind of report does she need to prepare to substantiate the need for placing an order for 30 computers?(( justification)) |
| While writing a report, which strategy is recommended for using headings?(( Use a different font for headings and subheadings to distinguish them from the body of the text.)) |
| Identify the correct statement about presenting information effectively in reports.(( Ensure that your headings are parallel with each other.)) |
| What statement is true about progress reports?(( They reassure the funding agency or employer that you are working toward a solution.)) |
| In a progress report, what is the best strategy for referencing problems encountered?(( Focus on solutions, not the problems themselves)) |
| Including a Gantt chart in a progress report enables the audience to see(( tasks and their expected duration.)) |
| Livia is writing a progress report. In the report, she proposes a different approach from the one that was previously approved, while also remaining open to the idea of continuing with the original plan. What is Livia’s progress report trying to accomplish?(( to float trial balloons)) |
| Li Mei is writing a progress report on the development of a new inventory system for a client. She and her team faced a technical glitch last week, which has since been solved. What is thebest way to present this information to the client?(( "We overcame a major technical glitch last week. We are now on track to finish the work by the due date.")) |
| Rona has completed writing a chronological progress report on marketing a newly launched line of clothing. Which statement would best summarize her report?(( "The project is 25 percent complete and going according to our planned work schedule.")) |
| Linda is writing a report for her company, National Care, with a recommendation to organize a fund-raising campaign. The campaign will try to provide aid to people whose homes have been destroyed by a recent catastrophic flood. What is an appropriate title for her report?(( Campaign to Help Flood Victims)) |
| In which section of a report should the release date be included?(( title page)) |
| Jamila is writing a report on a campaign for children's rights that she had organized. She is currently working on a section of the report that mentions the person who authorized the campaign and the intended purpose of the campaign. The section also highlights areas of future additional research. This section is intended to help orient the reader to the report and build a good image of the report and the writer. Which section of the report is Jamila most likely to be working on?(( memo of transmittal)) |
| Which element isnot necessary to include in a letter or memo of transmittal?(( the history of the problem discussed)) |
| What is used to present the logic skeleton of a report and to give the most useful information in the shortest space?(( summary abstracts)) |
| Regarding the different sections of a report, what allows a reader to evaluate the report on appropriate grounds by identifying how broad an area the report surveys.?(( scope statement)) |
| Noreen has been asked by her manager to create a report that outlines the factors to be considered if they decide to relocate their business. While creating the report, she outlines the relative importance of the cost of office space to the availability of skilled workers in the introduction section of the report. In which part of the introduction should Noreen include this information?(( criteria)) |
| What section of a report lists suggested action items that will solve the problem?(( recommendations)) |
| What section of a report concisely describes topics the report discusses and indicates the depth of the discussion?(( descriptive abstract)) |
| What does the background section of a report mainly cover?(( information detailing the history of the problem)) |
| What statement is true regarding white papers?(( They are written to educate the audience.)) |
| Tavis, a commercial real estate agent, is writing a report titled “U.S. Senior Housing and Investor Insights” for an industry publication. While he will not send it to his clients directly, he will include a link to the article on his website. In the article Tavis discusses the new challenges found in this market sector and how investment strategies should adapt. He includes significant quantifiable data to support his conclusions. What kind of report is Tavis writing?(( white paper report)) |
| Five companies contributed different amounts to a local charity. Which visual would best illustrate the comparative contribution of each company to the total amount contributed? ((Pie graph)) |
